Gen­er­al Terms and Con­di­tions of Deliv­ery and Pay­ment (ALZ)

Here you can down­load our cur­rent Gen­er­al Terms and Con­di­tions of Deliv­ery and Payment.

Alter­na­tive Dis­pute Res­o­lu­tion pur­suant to Art. 14 (1) ODR-VO and § 36 VSBG

The Euro­pean Com­mis­sion pro­vides a plat­form for online dis­pute res­o­lu­tion (OS), which can be reached at https://ec.europa.eu/consumers/odr. We are not oblig­ed or will­ing to par­tic­i­pate in a dis­pute res­o­lu­tion pro­ce­dure before a con­sumer arbi­tra­tion board.